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DELIVERY AND SHIPMENT CONDITIONS

We exclusively send to the below stated regions & countries. A delivery to other countries is unfortunately not possible.

The delivery is made with Deutsche Post / DHL or DPD Predict. We send swiftly, discreetly and free of charge from an order value of more than 99 EUR inside Germany with DHL (also to so-called “Packstationen”) or DPD Predict.

The minimum order value within Germany is ¤ 15, outside of Germany it is ¤ 25. We charge a minimum quantity surcharge of ¤ 2.95 below the minimum order value.

Why do we charge a small quantity surcharge and why is that only an advantage for our customers?

Although this bothers some customers, we believe this is the cheapest, best and fairest solution for you.

The services and costs mentioned below are incurred and must be covered in some way even for small orders. This applies to every company.

The surcharge for small quantities enables us to offer you the best possible prices and the cheapest shipping costs in a fair manner. You can also avoid this surcharge by "filling up" the order with useful accessories.

Services:

 

  • Processing and possibly correcting the order.
  • Picking the goods
  • Sub-packaging and labeling of the goods
  • Control of the picked goods
  • Packing the goods
  • Invoicing
  • Posting the payment


Costs:
 

  • Levies to PayPal, Sofortüberweisung, etc.
  • Plastic bags
  • Labels
  • filling material
  • Packaging material (carton, mailing bags)
  • Shipping costs (parcel service, post)
  • Bank charges

2) We are also committed to sustainability. We believe that online retailers also have a special responsibility in the 21st century. Small items in particular are ordered too frequently and individually via the Internet without paying attention to the CO² burden caused by packaging and transport (and possible return transport if the right of withdrawal is exercised).

Please consider how much accessories you could need for the next weeks and months and whether you can possibly order the accessories together. The environment will thank you and you save yourself the small quantity surcharge.

We hope you see it closely and recognize this solution as the best and fairest solution for all customers and the environment.

 
Standard shipping to:Shipping costs: *
Germany4,95 EUR
from 50,00 EUR: 0,00 EUR
Austria, Belgium, Czech Republic, Denmark, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Sweden, France, United Kingdom, Italy, Spain, Monaco, Andorra, San Marino, Vatican City9,95 EUR
Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus11,95 EUR
Liechtenstein, Switzerland, Iceland, Norway, Albania, Bosnia and Herzegovina, Macedonia, Montenegro, Serbia, Belarus, Ukraine, Republic of Moldova14,95 EUR
Unfortunately we cannot deliver to the following countries at the moment: 
Georgia, Russia, Israel, Lebanon, Turkey

China, Hong Kong, Macao, Japan, Mongolia, South Korea, Taiwan, Armenia, Azerbaijan, Bahrain, Iraq, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen, Afghanistan, Brunei, Cambodia, East Java, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam, Myanmar, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka, Canada, United States, Mexico
 
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Belize, Costa Rica, El Salvador, Honduras, Guatemala, Nicaragua, Panama, Bahamas, Haiti, Dominican Republic , Barbados, Trinidad and Tobago, St. Vincent and the Grenadines, Antigua and Barbuda, Dominica, Grenada, Jamaica, St. Kitts and Nevis, St. Lucia, South Africa, Guam, Kiribati, Marshall Islands, Federated States of Micronesia, Nauru, Northern Mariana Islands, Palau, Australia, New Zealand 
  

Express shipping (DPD) to:

Shipping costs: *
Germany **12,95 EUR
* Prices incl. VAT
** Guaranteed delivery until 18:00 o'clock of the following working day (from Monday - Friday) if ordered until 15:00 o'clock on the day of shipment

When ordering several items the delivery costs are only charged once.

Delivery time:
  • inside Germany: 1-2 days - Currently there may be longer delivery times due to COVID-19. We ask for your understanding.
  • inside the EU: 3-14 days - Currently there may be longer delivery times due to COVID-19. We ask for your understanding.
Should you have any questions then please simply send an email via our contact form or call us at: +49 (0) 3621/3398470. We look forward to hearing from you.
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